Case Studies

Buy Cosmetics

Who are Buy Cosmetics?

One of the UK's most popular health and beauty websites.

What are the benefits?

Customer Service

It has proved to be an important tool in optimising the service they provide. The first point of contact can be vital and instead of having to manually record address details, which might involve asking customers to repeat or spell out certain elements, BuyCosmetics' operators now obtain fast and accurate addresses from just a premise name or number and a Postcode.

Good first impressions

"Creating a good first impression is imperative and PostCoder® helps to ensure that necessary information is processed efficiently, allowing the customer's needs to be addressed at an earlier stage in the call." Robert Spratt, BuyCosmetics